After the COVID-19 pandemic, organizations heading to remote work resulting in a distributed workforce. Organizations face many new challenges as a result of the increasing number of employees working remotely; these challenges are:
- Organizations must ensure easy to configure and maintain devices to access resources and data required for remote work reliably.
- After switching to remote work, organizations have less control over the employees working from their home office; the cybersecurity attack service is rising more and more rapidly as time pass.
- New remote technologies must ensure private and sensitive data is stored and processed with the governance that ensures compliance with data regulations; to keep the organization out of plenties or loss of reputation or loss of worth.
- With unlimited remote access, organizations need to satisfy the required network performance to access critical systems in the Datacenter by introducing the required scalability for the network and infrastructure. Without a reliable network performance, employees will suffer from a remote work lousy experience.
Anywhere workforce phases
Without a doubt, after-COVID19, most organizations will return to the old work style; but they also need to keep robust remote work options. The anywhere workforce phases are:
- Respond to the crisis and keep business continuity, including secure and reliable systems and data access, plus keeping robust customer connections.
- Adapt to a new remote work model to keep flexibility and elasticity by using automation.
- Accelerate new service delivery and build new anywhere business models that suitable for nowadays and in the future.
Distributed workforce Technologies
Unified Endpoint Management (UEM)
UEM is holistically managing desktops, mobile devices, and applications. UEM deploys, configure cloud-based policies directly without using GPOs, and delivers updates and security patches. UEM secures endpoints and applications from a single unified management console to retain zero Trust Security such that devices are secure to work from anywhere.
The Endpoint security model is reactive; the antivirus and antimalware detect and remove viruses, malware, and so on. The Zero Trust Security model is preventive; it proactively prevents, detects, remediates new threats in real-time; since it is synchronized to the latest threat database.
Zero Trust Security Model:
The following diagram demonstrates Zero trust security main features:
Virtual APP and Desktop Delivery
The Virtual APP and Desktop Delivery depends on the following techniques as demonstrated by the following diagram:
- Virtual Desktop Infrastructure (VDI).
- Remote Desktop Services (RDS).
- Enterprise Mobility Management (EMM).
- Subscribe to Cloud-Based VDI, RDS, or EMM.
Virtual Desktop Infrastructure (VDI)
In this approach, you virtualize the server by installing a hypervisor, creating the required virtual machines, and finally assigning a virtual machine for each user. Each user will connect remotely to a unique instance of the operating system installed in its virtual machine. The users can install, configure and remove applications, and they can configure their operating system like the normal PC.
Remote Desktop Services (RDS)
In the approach, the applications are virtualized in a Windows Server OS, and multiple users can simultaneously connect to the application.
Enterprise Mobility Management
It is a way to provision, manage and secure End-user computing devices. It can deploy the operating system with the required application installed for users computing devices.
Subscribe to Cloud-Based VDI, RDS or EMM
The users can connect to desktops and applications available in the cloud without installing their own infrastructure, reducing expenses and efforts.
Identity and Access Management
It is the process of creating, manage or deleting identities associated with users.
Username and password to authenticate the user to access applications, devices, and services.
A system that authenticates many applications and services once without reauthenticating users such as SSO.
Identity Access and Management (IAM) have many broker integration to unique IAM systems to serve applications, infrastructures, and services equally.
Granting Access to applications and data if certain criteria are met.
Ease of Use
IAM controls identity and access to applications and services seamless of their details.
Enhanced Policy Management
Enhanced policies such as enhanced policy-based rules for typical scenarios.
Cloud App Security
Cloud Access Security Broker (CASB) is a cloud-based enforced security policy used to monitor and control critical (SaaS) applications.
SD-WAN and Cloud Gateway
An integrated SD-WAN and cloud gateway solution enables organizations to deliver intrinsically secure, Zero Trust access as a service for remote and mobile workers.
IT must design and deliver an engaging employee experience to improve productivity and security in the distributed workforce.